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Download A Guide to Computer User Support for Help Desk and Support Specialists PDF Free

A Guide to Computer User Support for Help Desk and Support Specialists PDF By:Fred Beisse Published on 2012-03-26 by Cengage Learning Equip current and future user-support professionals with the critical people skills and exceptional technical knowledge necessary to provide outstanding support with Beisse’s A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 5E. This useful guide focuses on the informational resources and technical tools students need most to function effectively in a support position. Readers develop the skills to handle troubleshooting and problem solving, successfully communicate with clients, determine a client’s specific needs, and train end-users, as well as handle budgeting and other management priorities. Clear, balanced coverage in this edition highlights the latest trends and developments, from Web and e-mail-based support to assistance with Windows 7 and cloud computing. Engaging special features, such as Tips and On the Web Pointers, pro

Download The Design and Implementation of the FreeBSD Operating System PDF Free

The Design and Implementation of the FreeBSD Operating System PDF By:Marshall Kirk McKusick,George V. Neville-Neil,Robert N. M. Watson Published on 2014-08 by Pearson Education This book contains comprehensive, up-to-date, and authoritative technical information on the internal structure of the FreeBSD open-source operating system. Coverage includes the capabilities of the system; how to effectively and efficiently interface to the system; how to maintain, tune, and configure the operating system; and how to extend and enhance the system. The authors provide a concise overview of FreeBSD's design and implementation. Then, while explaining key design decisions, they detail the concepts, data structures, and algorithms used in implementing the systems facilities. As a result, this book can be used as an operating systems textbook, a practical reference, or an in-depth study of a contemporary, portable, open-source operating system. -- Provided by publisher. This Book was ranked at 21

Download Firewalls PDF Free

Firewalls PDF By:John R. Vacca,Scott Ellis Published on 2004-12-21 by Elsevier In this book, you will gain extensive hands-on experience installing and configuring a firewall. You will also learn how to allow access to key Web services while maintaining your organization's security, as well as how to implement firewall-to-firewall virtual private networks (VPNs). You will learn how to build a firewall to protect your network; provide access to HTTP and FTP services on the Internet, and implement publicly accessible servers without compromising security. Furthermore, throughout the book, extensive hands-on examples provide you with practical experience in establishing security with firewalls. Examples include, but are not limited to: Installing and configuring Check Point FireWall-1; scanning to validate configuration using ISS Internet Scanner; configuring the firewall to support simple and complex Web services; setting up a packet filtering router; enhancing firewall configuration

Download Google Drive and Docs in 30 Minutes (2nd Edition) PDF Free

Google Drive and Docs in 30 Minutes (2nd Edition) PDF By:Ian Lamont Published on 2015-01-26 by i30 Media Corporation Updated in 2018! The top-selling guide to Google’s free online office suite is now available in a revised and expanded second edition. Thirty minutes is all you'll need to get up to speed with Google Drive, Google Docs, Google Sheets, and Google Slides, the free online productivity suite and alternative to Microsoft Office. Millions of people use the software every day. You can use Drive, Docs, Sheets, and Slides to perform the following tasks: • Write letters and reports • Crunch numbers and create online data entry forms • Give presentations • Collaborate online with classmates and colleagues • Convert Microsoft Office documents to Google formats, and vice versa • Print documents, drawings, and spreadsheets • Export PDFs • Make pie charts, bar charts, and simple tables • Publish documents and spreadsheets online using the new Google Sites After covering registratio

Download Robotics and Artificial Intelligence PDF Free

Robotics and Artificial Intelligence PDF By:Michael Brady,Lester Gerhardt,H.F. Davidson Published on 2012-12-06 by Springer Science & Business Media Dr. Lester A. Gerhardt Professor and Chairman Electrical, Computer, and Systems Engineering Rensselaer Polytechnic Institute Troy, New York 12180 This book is a collection of papers on the subject of Robotics and Artificial Intelligence. Most of the papers contained herein were presented as part of the program of the NATO Advanced Study Institute held in June 1983 at Castel vecchio Pascoli, Italy on the same subject. Attendance at this two week Institute was by invitation only, drawing people internationally representing industry, government and the academic community worldwide. Many of the people in attendance, as well as those presenting papers, are recognized leaders in the field. In addition to the formal paper presentations, there were several informal work shops. These included a workshop on sensing, a workshop on educational met

Download E-business and E-commerce for Managers PDF Free

E-business and E-commerce for Managers PDF By:Harvey M. Deitel,Paul J. Deitel,Kate Steinbuhler Published on 2001 by Finally, there's an authoritative, comprehensive manager's guide to every aspect of building and managing a successful e-Business! e-Business and e-Commerce for Managers starts by reviewing today's leading e-Business models, as well as several key industries where e-Businesses offer especially attractive opportunities, including entertainment, career development, e-Publishing, and online finance. Next, it helps managers address each key strategic and technical component of a successful e-Business. Coverage includes: planning and building a robust Web site infrastructure; deploying effective Internet-based marketing and affiliate programs; using Customer Relationship Management to strengthen customer loyalty; managing online transactions; protecting the security of your site; and much more. The book includes a step-by-step guide to e-Business site building, as

Download Android Wireless Application Development, Portable Documents PDF Free

Android Wireless Application Development, Portable Documents PDF By:Shane Conder,Lauren Darcey Published on 2010-12-15 by Pearson Education The start-to-finish guide to Android application development: massively updated for the newest SDKs and developer techniques! This book delivers all the up-to-date information, tested code, and best practices you need to create and market successful mobile apps with the latest versions of Android. Drawing on their extensive experience with mobile and wireless development, Lauren Darcey and Shane Conder cover every step: concept, design, coding, testing, packaging, and delivery. The authors introduce the Android platform, explain the principles of effective Android application design, and present today’s best practices for crafting effective user interfaces. Next, they offer detailed coverage of each key Android API, including data storage, networking, telephony, location-based services, multimedia, 3D graphics, and hardware. Every chapter of this e

Download The Social Business Imperative PDF Free

The Social Business Imperative PDF By:Clara Shih Published on 2016-03-25 by Prentice Hall Social media is now the dominant online activity and drives more website traffic than online search. The implications for businesses are as profound as the rise of Google 15 years ago. Amidst the demands of running a business, it can be alluring to fully delegate |digital| to the digital team. But in today's wired environment, digital is actually everyone's job. Company leaders and professionals must seek to personally grasp the tectonic changes arising from the always-connected customer, and then rethink traditional business models, business practices, and even their own job responsibilities and careers accordingly. In The Social Business Imperative , Silicon Valley entrepreneur and renowned thought leader Clara Shih identifies powerful new opportunities created by social media across the entire customer lifecycle. As described in the book's foreword, written by Starbucks Chairman and

Download 10 Steps to Successful Social Networking for Business PDF Free

10 Steps to Successful Social Networking for Business PDF By:Darin Hartley Published on 2010-04-27 by American Society for Training and Development The 10 Steps series is designed specifically for today's fast-paced, need-it-yesterday business environment and for the thousands of workers who find themselves faced with new assignments, responsibilities, and requirements and too little time to learn what they must know. Book jacket. This Book was ranked at 22 by Google Books for keyword Computers Technology Internet Social Media best seller. Book ID of 10 Steps to Successful Social Networking for Business's Books is stttplWQkVwC, Book which was written byDarin Hartleyhave ETAG "c9+oDp+GQkI" Book which was published by American Society for Training and Development since 2010-04-27 have ISBNs, ISBN 13 Code is 9781562867171 and ISBN 10 Code is 1562867172 Reading Mode in Text Status is true and Reading Mode in Image Status is true Book which have "192 Pages" is

Download Digital Countercultures and the Struggle for Community PDF Free

Digital Countercultures and the Struggle for Community PDF By:Jessa Lingel Published on 2017-04-14 by MIT Press How countercultural communities have made the Internet meet their needs, subverting established norms of digital technology use. This Book was ranked at 16 by Google Books for keyword Computers Technology Internet Social Media best seller. Book ID of Digital Countercultures and the Struggle for Community's Books is tUueDgAAQBAJ, Book which was written byJessa Lingelhave ETAG "RZF+w1PPHeU" Book which was published by MIT Press since 2017-04-14 have ISBNs, ISBN 13 Code is 9780262036214 and ISBN 10 Code is 0262036215 Reading Mode in Text Status is false and Reading Mode in Image Status is true Book which have "192 Pages" is Printed at BOOK under CategoryComputers Book was written in en eBook Version Availability Status at PDF is falseand in ePub is false Book Preview Download Digital Countercultures and the Struggle for Community PDF Free Download Dig

Download From Social Butterfly to Engaged Citizen PDF Free

From Social Butterfly to Engaged Citizen PDF By:Marcus Foth,Laura Forlano,Christine Satchell,Martin Gibbs Published on 2011 by MIT Press Studies from around the world show how the social media tools of Web 2.0 are shaping engagement with cities, communities, and spaces. Web 2.0 tools, including blogs, wikis, and photo sharing and social networking sites, have made possible a more participatory Internet experience. Much of this technology is available for mobile phones, where it can be integrated with such device-specific features as sensors and GPS. From Social Butterfly to Engaged Citizen examines how this increasingly open, collaborative, and personalizable technology is shaping not just our social interactions but new kinds of civic engagement with cities, communities, and spaces. It offers analyses and studies from around the world that explore how the power of social technologies can be harnessed for social engagement in urban areas. Chapters by leading researchers in the emerging

Download Thank You for Being Late PDF Free

Thank You for Being Late PDF By:Thomas L. Friedman Published on 2017-10-24 by Picador USA A New York Times Bestseller, One of The Wall Street Journal’s “10 Books to Read Now,” and One of Kirkus Reviews’s Best Nonfiction Books of Year We all sense it—something big is going on. You feel it in your workplace. You feel it when you talk to your kids. You can’t miss it when you read the newspapers or watch the news. Our lives are being transformed in so many realms all at once—and it is dizzying. In Thank You for Being Late, version 2.0, with a new afterword, Thomas L. Friedman exposes the tectonic movements that are reshaping the world today and explains how to get the most out of them and cushion their worst impacts. His thesis: to understand the twenty-first century, you need to understand that the planet’s three largest forces—Moore’s law (technology), the Market (globalization), and Mother Nature (climate change and biodiversity loss)—are accelerating all at once. These accelerations ar

Download Mobile Phone Operating Systems PDF Free

Mobile Phone Operating Systems PDF By:Books Llc Published on 2010-09 by Books LLC, Wiki Series Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. Pages: 27. Chapters: Android, Symbian, Mobile operating system, WebOS, MeeGo, CyanogenMod, S60, BlackBerry OS, Bada, Symbian Foundation, Smarterphone, OPhone, Ubuntu Mobile, Openmoko Linux, SHR, Nokia OS, GDFS, BlackBerry Tablet OS, TouchWiz. Excerpt: Android is a mobile operating system for mobile devices such as mobile phones and tablet computers developed by the Open Handset Alliance led by Google. Google purchased the initial developer of the software, Android Inc., in 2005. The unveiling of the Android distribution on 5 November 2007 was announced with the founding of the Open Handset Alliance, a consortium of 80 hardware, software, and telecommunication companies devoted to advancing open standards for mobile devices. Google released most of the Android code un

Download The Innovator's Dilemma PDF Free

The Innovator's Dilemma PDF By:Clayton M. Christensen Published on 2015-12-15 by Harvard Business Review Press Named one of 100 Leadership & Success Books to Read in a Lifetime by Amazon Editors A Wall Street Journal and Businessweek bestseller. Named by Fast Company as one of the most influential leadership books in its Leadership Hall of Fame. An innovation classic. From Steve Jobs to Jeff Bezos, Clay Christensen’s work continues to underpin today’s most innovative leaders and organizations. The bestselling classic on disruptive innovation, by renowned author Clayton M. Christensen. His work is cited by the world’s best-known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic bestseller—one of the most influential business books of all time—innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right—yet still lose market leadership. Christensen explains why most companies miss out on new waves of innovation. N

Download Effective Cybersecurity PDF Free

Effective Cybersecurity PDF By:William Stallings Published on 2018-07-20 by Addison-Wesley Professional The Practical, Comprehensive Guide to Applying Cybersecurity Best Practices and Standards in Real Environments In Effective Cybersecurity, William Stallings introduces the technology, operational procedures, and management practices needed for successful cybersecurity. Stallings makes extensive use of standards and best practices documents that are often used to guide or mandate cybersecurity implementation. Going beyond these, he offers in-depth tutorials on the “how” of implementation, integrated into a unified framework and realistic plan of action. Each chapter contains a clear technical overview, as well as a detailed discussion of action items and appropriate policies. Stallings offers many pedagogical features designed to help readers master the material: clear learning objectives, keyword lists, review questions, and QR codes linking to relevant standards documents and web re

Download Proceedings of the International Conference on Information Technology & Systems (ICITS 2018) PDF Free

Proceedings of the International Conference on Information Technology & Systems (ICITS 2018) PDF By:Álvaro Rocha,Teresa Guarda Published on 2018-01-04 by Springer This book includes a selection of articles from the 2018 International Conference on Information Technology & Systems (ICITS 18), held on January 10 – 12, 2018, at the Universidad Estatal Península de Santa Elena, Libertad City, Ecuador. ICIST is a global forum for researchers and practitioners to present and discuss recent findings and innovations, current trends, lessons learned and the challenges of modern information technology and systems research, together with their technological development and applications. The main topics covered include information and knowledge management; organizational models and information systems; software and systems modeling; software systems, architectures, applications and tools; multimedia systems and applications; computer networks, mobility and pervasive systems; intelligent an

Download Handbook of Fiber Optic Data Communication PDF Free

Handbook of Fiber Optic Data Communication PDF By:Casimer DeCusatis Published on 2013-08-09 by Academic Press The 4th edition of this popular Handbook continues to provide an easy-to-use guide to the many exciting new developments in the field of optical fiber data communications. With 90% new content, this edition contains all new material describing the transformation of the modern data communications network, both within the data center and over extended distances between data centers, along with best practices for the design of highly virtualized, converged, energy efficient, secure, and flattened network infrastructures. Key topics include networks for cloud computing, software defined networking, integrated and embedded networking appliances, and low latency networks for financial trading or other time-sensitive applications. Network architectures from the leading vendors are outlined (including Smart Analytic Solutions, Qfabric, FabricPath, and Exadata) as well as the latest rev